FAQ

Frequently asked questions

Everything you need to know before purchasing your security audit.

About the report
What exactly do I get for £99?
You receive a professional PDF security audit report covering 8 categories: SSL & HTTPS, HTTP security headers, software vulnerabilities, GDPR & privacy compliance, exposed files and paths, DNS & email security, form and cookie security, and an additional observations section. Every finding is rated Critical, High, Medium or Low risk with a plain-English explanation and recommended fix. The report is emailed to you within 24 hours of payment.
How is the audit performed?
We use a proprietary multi-model AI security engine to passively analyse your website — examining publicly visible information including HTTP headers, SSL configuration, page source, technology stack, and DNS records. No intrusive probing or exploitation of your site ever takes place.
Is this the same as a penetration test?
No. A penetration test involves actively attempting to exploit vulnerabilities and typically costs £2,000–£10,000. Our audit is a passive AI-assisted analysis of publicly visible security signals — an excellent, affordable first step but not a replacement for a full penetration test on critical infrastructure.
Will the scan affect my website or visitors?
No. Our analysis is entirely passive. We only look at what is publicly visible — the same information any browser would see. We do not send unusual traffic, execute code against your server, or do anything that could disrupt your site.
Delivery & process
How long does the report take?
We aim to deliver all reports within 24 hours of payment. In practice, most reports are delivered significantly faster. Orders placed on weekends or UK public holidays may take slightly longer.
What format is the report delivered in?
Your report is delivered as a professionally formatted PDF, emailed to the address you provided at checkout. It is designed to be readable by both technical and non-technical audiences.
Can I get an audit for multiple domains?
Yes — we offer multi-domain plans at 1, 2, 3, 5 and 10 domains with increasing per-domain savings. For larger volume arrangements contact us here.
Payment & refunds
Is my payment secure?
Yes. All payments are processed by Stripe. We never see or store your card details. You will receive an automatic payment receipt from Stripe immediately after checkout.
Can I get a refund?
If we find no critical or high-severity issues in your audit, we will refund you in full. If there's been a material error with your order contact us within 48 hours and we will investigate.
Is there a subscription or recurring charge?
No. The price shown is a one-time payment. There is no subscription, no auto-renewal, and no hidden charges.
After your report
I don't have a developer — what do I do with the findings?
Every finding comes with a plain-English explanation. Many fixes can be done directly in your hosting control panel or CMS. For complex issues, the report gives you exact language to use when briefing a freelance developer.
How often should I get my site audited?
We recommend auditing at least every 6 months, or after any significant change — a CMS upgrade, new plugin, redesign, or moving hosting providers. Security is not a one-time fix.

Still have a question?

Our team is happy to help. We reply within 24 hours Monday to Friday.

Send us a message Get your report — £99